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We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.
Our secure servers protect your information using advanced encryption techniques and firewall technology.
To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to HimalayanSalt.com. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.
When entering any of our contests or prize drawings, you provide your name and email address. If you win, we will email you to get your mailing address if needed. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to our web site. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.
We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.
Terms and Conditions
By using our websites, you acknowledge and agree that:
www.himalayansalt.com www.saltlamp.ca www.naturalsaltcrystallamps.com
- is not liable for any damages related in any way to your use of or inability to access these sites.
- These sites may contain errors.
- We cannot guarantee that this websites are free of viruses or other harmful elements.
- You are responsible for any costs associated with servicing your equipment as a result of using these sites.
- Use is completely at your own risk.
GAMMA Salt Cristals Ltd. (GSC) makes every effort to present complete and current information regarding our company and the products we carry. We apologize for any errors, but we make no warranties, express or implied, regarding accuracy - at times, the available images may not accurately depict the product. Any incomplete information, typographical errors or inaccuracies are unintended. We reserve the right to correct or update information at any time, without prior notice.
Discontinued or currently unavailable merchandise may be removed from the site. If such merchandise is not removed and we cannot provide it, we will issue you a full refund. If you are unable to locate a product, please send us an email and we will make every effort to assist you.
While under no obligation to do so, we do attempt to respond to questions and comments submitted via email. Although we value our customer's feedback, please do not submit any proprietary information, suggestions or materials via email or our website. We are not obligated to compensate you for such submissions, which will become the property of GSC. By submitting such materials, you release your proprietary, intellectual property and all other rights.
Material which violates or infringes upon the rights of others, which is unlawful, threatening, abusive, defamatory, invasive of privacy or publicity rights, vulgar, obscene, profane, indecent or otherwise objectionable, which encourages conduct constituting a criminal offense, gives rise to civil liability or otherwise violates any law will not be posted on or transmitted via our website. We will not permit any conduct that, in GSC's judgment, restricts or inhibits others from using or enjoying our website.
www.himalayansalt.com www.saltlamp.ca www.naturalsaltcrystallamps.com contains copyrighted material, trademarks and other proprietary information including, but not limited to text, software, photos, and graphics. The entire content of our websites are copyrighted as a collective work under United States and Canadian copyright laws. No user may modify, publish, transmit, create derivative works, or in any way exploit any of the content of these websites. Except as otherwise expressly permitted under copyright law, no copying, redistribution, publication or commercial exploitation of downloaded material from www.himalayansalt.com www.saltlamp.ca www.naturalsaltcrystallamps.com is permitted without express written permission from us and any other copyright owner.
If any copying, redistribution or publication of copyrighted material is expressly permitted, no changes in or deletion of author attribution, trademark, legend or copyright notice shall be made. Each user acknowledges that he or she does not acquire any ownership rights by downloading copyrighted material. The user shall be liable for any damages resulting from any infringement of copyrights, proprietary rights, or any other harm resulting from any uploading, downloading or submission.
Salt on the Go® GAMMA Himalayan Saltware® Angel's Corner® and Breath at Ease®, are registered trademarks of GAMMA Salt Cristals Ltd. All other trademarks, product and company names, and logos appearing on www.himalayansalt.com www.saltlamp.ca www.naturalsaltcrystallamps.com are the property of their respective owners.
We are not responsible for any personal injuries or property damage allegedly resulting from products sold through any of our channels of business. Users should use their best judgment when purchasing a product.
Return and Refund Policy
We guarantee your complete satisfaction with the products we sell from our websites. Returns will be accepted for damaged goods or for dissatisfaction of any kind. You may request same product replacement or merchandise of equal value. Bulbs are complimentary; we will not replace a damaged bulb.
Neti Pots and Inhalers are returnable but are subject to a $10 restocking fee.
If you purchase merchandise with free shipping, the refund amount will be less 30% of the merchandise value. GAMMA Salt Cristals Ltd. will not refund any shipping charges.
If the merchandise are damaged; you must keep the original packing and shipping label. You may be asked by our shipper to show the merchandise with original shipping box and shipping label. You must inform us within 24 hours, for example: if you receive the merchandise on Monday you must inform us within 24 hours, however if you received merchandise on Friday you must inform us on Monday.
We ship all merchandise from Toronto, Canada.
How to Return Merchandise
You must call 1-866-725-8526 between 10:00 am and 5:00 pm EST, Monday through Friday or email firstname.lastname@example.org and receive a RMA/return merchandise authorization number. Returns will be credited ONLY if unaltered, and in their original packing.
In order to return merchandise you must use original shipping label and mark it "Return to sender" with RMA # and a copy of your invoice.
We will not credit or replace items broken on the return shipment to us, you must seek repayment from the shipper you used for the return.
All merchandise must be shipped by UPS ground.
How long does it take for a refund?
After your merchandise has been received in our warehouse, we will issue you a refund to your credit card account within 10 business days. A refund by check will take up to 14 business days. The refund may not show up on your credit card billing statement for up to 2 billing cycles.
We accept the following credit cards: Visa, MasterCard, Discover and American Express. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order.
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